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Tracker Suite
A Lotus Notes help desk solution, which offers FAQs and knowledge base functionality.
IBM Lotus Notes Hints, Tips, and Tricks.
Weblog that helps users learn about Lotus Notes.
Systems Thinking
MeasureIT Survey Software is specifically designed for Help Desk and Second Level support customer satisfaction surveys. Generates a report on data collected by Lotus Notes, Outlook, Phone or paper. Benchmark data to show how your site compares.

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